Thursday, 28 January 2016

OWA blank page | Exchange 2013, 2016

Symptoms


You try to log into Outlook Web App (or now called Outlook on the Web) using Exchange 2013 or 2016. You’re presented with a login screen then after you sign in, you are presented with a blank screen. This often happens after a restart or an upgrade. See below:

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After logging in:

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Cause


The cause of this is that the Exchange Back End site in IIS on your MBX server is no longer bound to a certificate (SSL certificate “Not Selected”). See below:

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Resolution


To resolve this issue, open up IIS Manager on your Exchange server:

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Then right click on Exchange Back End and click on Edit Bindings. You’ll be presented with a list of site bindings.

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Double click on the https entry in the list. You should now see the below window:

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In the SSL certificate drop down, select the Microsft Exchange certificate:

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Click OK then click Close.

You should now be able to log into OWA:

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Repeat for your other servers if needed.

5 comments:

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  2. This comment has been removed by the author.

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  3. Didn't worked for me :( ECP opens just fine, OWA is blank page. System is windows XP so i guess there is a problem. Other computers open OWA just fine...

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