Wednesday, 26 August 2015

ActiveSync debug logging in Exchange 2013

An issue happened the other day where we had a particular ActiveSync device where the email would occasionally remain in the outbox. To troubleshoot ActiveSync devices in detail, you need to enable ActiveSync debug logging for the user account. See below. 

Enable ActiveSync debug logging on a mailbox:

Set-CASMailbox user1 -ActiveSyncDebugLogging:$true

Confirm that debug logging is enabled:

Get-CASMailbox user1 -ActiveSyncDebugLogging | fl name,*logg*

Reproduce issue then output log file to clipboard:

Get-MobileDeviceStatistics -Mailbox user1 -GetMailboxLog:$true | clip

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